Writing Works

Trainer: Language Boss
Duration: 14-15 hours
Delivery: Online or in-person
City(ies): Cape Town and surrounds or virtually
Cost: R5,150 in-person; R4,850 virtually (VAT not applicable) per delegate. Best price guaranteed
“Writing works definitely made the idea of using AI less daunting and I have started using it a lot more to help me be more concise and reader centric in my communication.”
~Nompumelelo Nkata, Investec

A blended-learning course on how to write professionally to customers and clients with a focus on how AI can assist in this endeavour.

People are writing more now than at any other time in history, and there is an ever-growing need for strong written communication. Writing Works addresses this need: it will make you a more effective, professional and readable writer.

The training provider, Language Boss, focuses the course on email writing, but the skills learnt will improve written communication for all types of business writing. The course also highlights how AI tools such as Gemini, Copilot, ChatGPT and Claude can be used to help one write better in the workplace.

Key learning features

The course combines several powerful features:

  • Learning takes place gradually and progressively.
  • Participants’ own writing is used to reinforce new concepts and skills.
  • The online Training Workbench facilitates highly interactive and practical training.
  • Participants learn how to write prompts that ensure AI’s output is in line with the principles of good writing taught on the course.

Delivery methods

This is a blended learning course, combining online learning in your own time with instructor-led sessions. The instructor-led sessions are offered using one of two delivery methods:

  • virtually: typically four 3.5-hour live sessions, delivered via Google Meet.
  • in-person: three 5-hour face-to-face sessions.

Between sessions, whether virtual or in-person, participants do tasks and exercises using the online Training Workbench.

Course outcomes

On completing the course, participants will know:

  • why reader-centred writing is important
  • how to make their writing reader-centred
  • how to apply the principles of readability, and write in a highly readable style
  • how to apply plain language principles
  • why tone is important, and how to achieve various tones
  • how to punctuate correctly and avoid common grammar mistakes
  • how to increase the chances of emails being opened, read, and acted upon
  • how to edit and proofread
  • how AI tools can be used to write better
  • how to write prompts to ensure AI’s output is in line with the principles of good writing.

Click below to book or ask about our offerings

Delivery: Online or in-person

Duration: 14 (online) or 15 (in-person)

Other info: Click "Ask a question" to find out more; or "Request a booking" to arrange an exclusive course, including favourable group rates, for your team. Conversation Clever can be offered exclusively to at least 6 people at one firm (either online or in-person).

Cost: R5,150 in-person; R4,850 virtually (VAT not applicable) per delegate. Best price guaranteed

Click to ask us to contact you about a booking. Click to ask a question about this offering.
Share this page:
“The attention to detail in the course is excellent. The manual is a superb resource and well laid out. The Training Workbench is a master stroke. I really found it very well packaged.”
~Mike Moore, WellsFaber
“It’s one thing to hear about good writing and another to be able to do it. The exercises were a great way to implement learning and identify areas to work on. Michael is very engaging, knowledgeable and practical.”
~Natalie Rykiel, UNICEF’s Office of Global Insight and Policy
“This course was so much more than a writing course – it was a brilliant communication course. Michael was very engaging and happy to share his vast knowledge. I highly recommend the course.”
~Karen Sivewright, Investec

Join our newsletter

We won’t ever sell your details. We’ll just send you helpful info about fantastic courses.

Ask a question

🚀 RE5 Rocket Deal: RE5 prep course R1,255 until midnight, 18 Feb! R1,955 (R700 off!) 🚀

🚀 RE5 Rocket Deal! 🚀
RE5 course R1,255!

R700 off till midnight, 18 Feb!

Request a booking

Ask a question

Language Boss

Language Boss

Michael A. Walker, founder of Language Boss, has devoted his working life to English language teaching and training. His company, Language Boss, helps South Africans learn and develop as people, employers and managers by communicating better in the workplace.

As a trainer, Michael always follows three key principles: put the learner at the centre of the process, maximize learner participation, and draw on the learner’s personal experience.

His work is informed by a Masters in Linguistics from Stellenbosch University, a teaching diploma administered by Cambridge University, and a degree from UCT in English and Industrial Psychology.

Michael also draws on his culturally diverse international training experiences with a global provider of online learning and assessment solutions. He has trained in places as varied as Costa Rica and Kazakhstan, encountering a rich tapestry of peoples and languages.

On Skillfully, Language Boss has two course offerings: Writing Works, which helps people write better in the workplace, and Conversation Clever, which helps people connect by having better conversations.