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Lesson 1: the main characters
29:01
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Knowledge check 1 (KC1): The main characters
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Lesson 2: The products, services & legislation
29:47
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KC2: The products, services & legislation
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Exam techniques & strategy
23:33
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RE5 CHATBOT FOR Q&A
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Lesson 3: Obtaining an FSP licence
17:43
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KC 3: Obtaining an FSP licence
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Lesson 4: Losing an FSP licence
23:43
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KC4: Losing an FSP licence
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Lesson 5: Giving clients info
27:43
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KC5: Giving clients info
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Lesson 6: Giving clients advice
17:37
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KC6: Giving clients advice
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Lesson 7: Protecting clients, part 1
18:56
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KC7: Protecting clients, part 1
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Lesson 8: Protecting clients, part 2
16:29
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KC8: Protecting clients, part 2
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Lesson 9: Protecting clients, part 3
19:25
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KC9: Protecting clients, part 3
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Lesson 10: Complaints sent to the FSP
19:18
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KC10: Complaints sent to the FSP
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Lesson 11: Complaints referred to the Ombud
17:24
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KC11: Complaints referred to the Ombud
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Lesson 12: Fit & proper, part 1
17:38
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KC12: Fit & proper, part 1
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Lesson 13: Fit & proper, part 2
24:09
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KC13: Fit & proper, part 2
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Lesson 14: Fit & proper, part 3
20:41
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KC14: Fit & proper, part 3
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Lesson 15: Debarment
21:49
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KC15: Debarment
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Lesson 16: The Financial Intelligence Centre
16:24
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KC16: The Financial Intelligence Centre
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Lesson 17: Records, outsourcing & penalties
24:17
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KC17: Records, outsourcing & penalties